so mote it be.
thank you for contacting me and letting me know that you are a true Human.
By that, I mean, that we all make mistakes, and will always do so, and we, as intelligent Humans have the capacity
to realize our mistakes and feel regret or remorse...
you did just that by contacting me, & I commend you for that.
I wish you nothing but happiness & success in your business
fix our mistakes.
nothing wrong with addressing an uncomfortable situation, but do so tactfully...
the outcome may just surprise you!!!!